Privacy


Thank you for your interest in our website. As a member of the Association of Safe and Reputable Internet Shop Operators , the protection of your personal data is a serious concern for us. Below we will inform you, transparently and in understandable language, about data collection and its scope, what your data is used for and what rights you have.

You have the right to obtain information about the origin, recipient(s) and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, restriction or deletion as well as the transfer of this data. If you have any questions about this or about data protection, you can contact the person responsible for data processing at any time. The person responsible for data processing is named under point 1 of this data protection declaration. You also have the right to lodge a complaint with the responsible supervisory authority. You can find your rights in detail and detailed explanations under point 6 of this data protection declaration.

Your data will be collected, stored and processed in compliance with the relevant legal regulations. Personal data is all types of data that can be used to identify you as a person.

1.) Who is responsible for data processing?

Within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection provisions, the responsible body is a natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, contact details, etc.).

Responsible for data processing on this website is:

Nordwelt-Versand GmbH
Oliver Bode
An der Windmühle 1
31079 Sibbesse
Email: nordwelt-versand@nordwelt-versand.de

2.) What data is collected and processed on our website?

2.1.1 Automated data collection:

Every time our website is accessed, our system automatically records data and information from the computer system of the accessing computer in so-called server log files. Some of this data is technically necessary to display our website to you. No combination with data from other sources is carried out. The following data is collected:

  • The pages accessed
  • Browser types and versions used
  • The operating system used by the accessing system
  • The website from which an accessing system reaches our site
  • The date and time of access to the page
  • The Internet service provider of the accessing computer
  • The Internet Protocol address (IP address) used

The legal basis for data processing is Art. 6 Paragraph 1 Letter f of the General Data Protection Regulation (GDPR), which allows us to process the data in the case of a legitimate interest. Our legitimate interest in this case is the reliable and error-free functioning of our website. This data is not processed in any other way.

2.2 Collection of personal data

2.2.1 Data collection and processing when opening a customer account and when executing a contract

If you open a customer account on our website, you do so voluntarily. Registration is not a prerequisite for concluding a contract. Data is only collected to the minimum required; the mandatory information can be identified by the input fields marked accordingly. The customer account can be deleted at any time and free of charge. If you wish to delete your account, please contact the person responsible for data processing. This person is named under point 1 of this data protection declaration.

We only use your data for the purpose for which you registered or to process the contract. The legal basis for data processing is Art. 6 Paragraph 1 Letter b of the General Data Protection Regulation (GDPR), which allows us to process the data if this is necessary to fulfill a contract with you or to carry out a pre-contractual measure.

The customer data collected will be blocked after completion of the order, after termination of the business relationship or after deletion of your customer account and deleted after expiry of tax and commercial retention periods, unless you have consented to further use of your data.

2.2.2 Data collection and processing when using our email address or contact function

For emails or messages via the contact form, we store your data until we have completed processing your message. The mandatory information in the contact form mask can be identified by the appropriately marked input fields. The data is used exclusively to process your request; once processing is complete, your data will be deleted. The legal basis for data processing is Art. 6 Paragraph 1 Letter f of the General Data Protection Regulation (GDPR), which allows us to process the data in the event of a legitimate interest. In this case, our legitimate interest is to answer your message or process your request.

For emails or messages via the contact form (if available) aimed at initiating a contract, the commercial and tax retention periods of 10 years from the end of the calendar year in which the data was collected apply. After the deadlines have expired, the data is regularly deleted unless it is still required to initiate or fulfill the contract or we have a legitimate interest in continuing to store it. The legal basis for data processing is Art. 6 Paragraph 1 Letter b of the General Data Protection Regulation (GDPR), which allows us to process the data if this is necessary to fulfill a contract with you or to carry out a pre-contractual measure.

2.2.3 Newsletter function, data processing and possibility of objection.

2.2.3.1 You have subscribed to our newsletter:

If you subscribe to our free newsletter, data from the registration form will be sent to us. The mandatory information can be identified by the appropriately marked input fields and is limited to the minimum required (email address). Consent is obtained for the processing of your data during the registration process and reference is made to this data protection declaration. The legal basis for data processing is Art. 6 Para. 1 lit. a of the General Data Protection Regulation (GDPR), which allows us to process the data if you have consented to the processing.

The data will not be passed on to third parties, but will only be used to send newsletters. You can revoke your subscription to the newsletter (with your consent) at any time for the future. To revoke your consent, there is a link in every newsletter to unsubscribe from the newsletter, but you can also unsubscribe directly via our website. You can of course also send your request to unsubscribe from the newsletter directly to the person responsible for data processing. This person is named under point 1 of this data protection declaration. After unsubscribing from the newsletter subscription, the data will be deleted unless you have consented to further use or we reserve the right to further use (as explained below under 2.2.3.2), which is permitted by law.

2.2.3.2 When we send newsletters to our existing customers

If you have purchased goods or services on our website and have provided your email address, we may use this to send you a newsletter unless you have objected. In such a case, the newsletter will only be used to send direct advertising for similar goods or services from our range. The legal basis for sending the newsletter following the sale of goods or services is Section 7 Paragraph 3 of the Unfair Competition Act. The legal basis for data processing is Art. 6 Paragraph 1 Letter f of the General Data Protection Regulation (GDPR), which enables us to process the data in the event of a legitimate interest. In this case, our legitimate interest is to send you personalized advertising. You can object to the use of your data for this purpose at any time with effect for the future. To object, please contact the person responsible for data processing. This person is named under Point 1 of this data protection declaration.

2.3 Transfer of data to third parties for contract fulfilment

2.3.1 Transfer to shipping service providers in general and credit institutions

For payment transactions and, if applicable, for the delivery of goods, we pass on personal data, to the minimum extent necessary, to service providers (third parties), insofar as this is necessary to carry out the contract.

If we pass on your data to a shipping service provider (such as DHL, DPD, UPS Hermes or GLS), the legal basis for this is Art. 6 Paragraph 1 Letter b of the General Data Protection Regulation (GDPR), which enables us to process the data if this is necessary for the performance of a contract with you or to carry out a pre-contractual measure.

If we pass on your payment data to the commissioned credit institution, the legal basis for this is Art. 6 Paragraph 1 Letter b of the General Data Protection Regulation (GDPR), which enables us to process the data if this is necessary for the performance of a contract with you or to carry out a pre-contractual measure.

2.3.2 Transfer of email address and/or telephone number to shipping service providers

2.3.2.1 DHL

If your goods are delivered by the shipping service provider DHL and you have expressly agreed to the sharing of your email address during the ordering process, this will be passed on to DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn) to announce the delivery or coordinate the delivery date. The legal basis for data processing is Art. 6 Paragraph 1 Letter a of the General Data Protection Regulation (GDPR), which allows us to process the data if you have consented to the processing. If you do not agree to the sharing of the email address, delivery will be made in accordance with the conditions of paragraph 2.3.1 of this data protection declaration. An announcement of the delivery or coordination of the delivery date by DHL is then not possible.

Consent to the use of data can be revoked at any time for the future. To do so, please contact the person responsible for data processing (named under point 1 of this data protection declaration) or the shipping service provider directly.

2.3.3 Payment service providers

You can choose between different payment service providers on our website. Below we will inform you about which data is passed on and the legal basis for this:

2.3.3.1 PayPal/PayPal Plus

If you choose this payment service provider, the data required for payment will be passed on to PayPal (PayPal Europe, S.à.rl . et Cie , SCA, 22-24 Boulevard Royal, L-2449 Luxembourg). The legal basis for this is Art. 6 Para. 1 lit. a of the General Data Protection Regulation (GDPR), which enables us to process the data if you have consented to the processing, and Art. 6 Para. 1 lit. b of the General Data Protection Regulation (GDPR), which enables us to process the data if this is necessary to fulfill a contract with you or to carry out a pre-contractual measure. You have the right to revoke your declaration of consent at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the time of revocation .

If you choose the PayPal Plus payment methods by "credit card", "invoice", "direct debit" or "PayPal installment payment", PayPal reserves the right to obtain credit information about you. A credit report can contain scoring values (= probability values). The so-called scoring values are based on a scientifically recognized mathematical-statistical procedure. Your address data is also included in the calculation of the score values (but not exclusively).

The legal basis for data processing is Art. 6 Paragraph 1 Letter f of the General Data Protection Regulation (GDPR), which allows the processing of data in the case of a legitimate interest. The legitimate interest in this case is to establish your identity or ability to pay.

You can object to the processing of your personal data at any time. However, PayPal may still be entitled to process, use and transmit the personal data if this is necessary for the contractual payment processing by PayPal, is legally required, or is required by a court or authority.

If you wish to object to the use of your data or wish to report changes to the data stored, you can contact PayPal directly. You can also find further information about PayPal's data protection policy at the following internet address:

https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE

3.) What are cookies and what data is processed?

3.1 Cookies set by our website

Our website uses so-called cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on your computer. We use cookies to make our website more user-friendly for you. Some elements of our website require that the browser that is accessing the website can be identified even after a page change. For example, to save and transmit the items in your shopping cart or your login information. Most of the cookies we use are so-called "session cookies", which are automatically deleted when you close the browser. Some cookies remain stored on your device and enable recognition the next time you visit the website (so-called persistent cookies). These are automatically deleted after a specified period of time. You can find more detailed information about individual cookies in the settings of your browser.

The legal basis for data processing is either Art. 6 Para. 1 lit. a of the General Data Protection Regulation (GDPR), which enables us to process the data if you have consented to the processing, or Art. 6 Para. 1 lit. b of the General Data Protection Regulation (GDPR), which enables us to process the data if this is necessary to fulfill a contract with you or to carry out a pre-contractual measure, or Art. 6 Para. 1 lit. f of the General Data Protection Regulation (GDPR), which enables us to process the data in the case of a legitimate interest. Our legitimate interest in this case is to offer you a technically error-free and functionally optimized website.

If we store other cookies (for example from partner companies or to analyze your surfing behavior) on your device, we will inform you about this in detail below.

You can set your browser so that you are informed about the setting of cookies and then only allow these cookies in individual cases. You can also generally exclude the acceptance of cookies or only accept them in certain cases. You can also set your browser so that cookies are deleted after closing the browser window. The setting options vary depending on the browser. You can find help on the possible settings (for the most common browsers) under the following links:

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Opera: https://help.opera.com/de/latest/web-preferences/#cookies
Internet Explorer:https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Please note that if you do not accept cookies, the functionality of our website may be significantly limited

3.2 Comment functions on our website

For this function, your comment, your user name ( nickname ) (if provided ), the time of creation of your comment, your IP address and your email address are saved. Your data is saved until the content you commented on has been completely deleted (or had to be deleted for legal reasons). We reserve the right to delete comments that have been objected to as being illegal by third parties.

The legal basis for the storage and processing of your comment, the user name and the time of creation of the comment is Art. 6 Paragraph 1 Letter a of the General Data Protection Regulation (GDPR), which allows us to process the data if you give us your consent to do so. You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

The legal basis for the processing of your IP address and your email address is Art. 6 Paragraph 1 Letter f of the General Data Protection Regulation (GDPR), which allows us to process the data in the case of a legitimate interest. Our legitimate interest in this case is to be able to take action against you in the event of legal violations such as insults or propaganda. We need the email address in order to contact you if your comment is objected to as being illegal by a third party.

3.3 Web analysis/marketing

3.3.1 Google Analytics<

We use the analysis tool Google Analytics on our website. The provider of this analysis tool is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". Cookies are small text files that are stored on your computer and enable an analysis of your use of the website. This analysis data is usually transferred to a Google server in the USA and stored there.

The legal basis for data processing is Art. 6 Para. 1 lit. f of the General Data Protection Regulation (GDPR), which allows us to process the data in the case of a legitimate interest. Our legitimate interest in this case is to analyze user behavior in order to optimize our offer and our advertising.

We would like to point out that Google Analytics has been extended on this website to include the code " gat ._ anonymizeIp ();" in order to ensure anonymous collection of IP addresses (so-called IP masking ). By activating IP anonymization, your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to site activity and internet usage.

The IP address transmitted by your Internet browser as part of Google Analytics will not be merged with other data held by Google.

You can prevent cookies from being saved by selecting the appropriate settings on your Internet browser. However, we would like to point out that if you do this, you may not be able to use all the functions of this website to their full extent.

You can prevent data collection by Google Analytics by clicking on the following link and downloading the tool offered there: https://tools.google.com/dlpage/gaoptout?hl=de

You can also prevent data collection by Google Analytics by clicking on the following link, which sets an opt-out cookie that prevents the collection of your data on future visits to this website: Deactivate Google Analytics.

You can also find further information about Google's privacy policy at the following internet address:

https://support.google.com/analytics/answer/6004245?hl=de

3.4 Google Maps

We use Google Maps (API) on our website. Google Maps visually displays interactive maps. Google Maps shows you our location on the map.

The provider of this tool is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

When you visit websites that include Google Maps, user data such as your IP address is transferred to Google servers in the USA, where it is stored and evaluated. If you have a Google account and are logged in, this data will be assigned to your account. If you want to avoid this type of assignment, you must log out of your Google account beforehand. Regardless of whether you are logged in or not, Google will always create a user profile.

The legal basis for data processing is Art. 6 Para. 1 lit. f of the General Data Protection Regulation (GDPR), which allows Google to process the data in the case of a legitimate interest. The legitimate interest in this case is the display of individual advertising and/or the optimization of Google Maps.

If you want to prevent this data transfer because you do not agree to it, you can deactivate Google Maps completely by deactivating "Java Script" in your browser settings. Please note that the virtual map showing our location will then no longer work.

In addition, you have the right to object to Google creating user profiles. To exercise this right of withdrawal, please contact Google directly.

Otherwise, the privacy policy and terms of use of Google or Google Maps apply:

https://www.google.com/intl/de_US/help/terms_maps.html

https://policies.google.com/privacy?hl=de&gl=de

4.) How is the data secured?

Personal data is only transmitted using an encrypted SSL or TLS connection. This applies to messages via our contact function as well as to data about your order and payment transactions. The encryption means that your sensitive personal data cannot be intercepted or viewed by unauthorized third parties. You can recognize an encrypted connection by the fact that the address line of the browser begins with "https://" (and by the lock symbol in the browser line).

The data stored in our website systems is protected by passwords and cannot be viewed by unauthorized third parties.

Data transmission over the Internet, for example when sending an email, is not 100% secure and may in some cases contain security gaps.

5.) How long will the personal data be stored?

How long we store your personal data depends on the respective statutory retention period. If you send us messages via our contact function and/or our email address, your data will be deleted after processing has been completed, unless we have a legitimate interest in continuing to store it.

The retention periods under commercial and tax law are 10 years from the end of the calendar year in which the data was collected. After the deadlines have expired, the data is regularly deleted unless it is still required to initiate or fulfill the contract or we have a legitimate interest in continuing to store it.

6.) What rights do you have vis-à-vis the person responsible for data processing?

Below we list the rights you have under the General Data Protection Regulation (GDPR) vis-à-vis the person responsible for data processing. The person responsible is named under point 1 of this data protection declaration. If your personal data is processed, you are the "data subject" within the meaning of the General Data Protection Regulation (GDPR).

6.1 Your right to information in accordance with Art. 15 of the General Data Protection Regulation (GDPR)

You can request information from the data controller as to whether your personal data is being processed. If such processing has taken place, you can also request information about the following: for what purposes this personal data is being processed; the categories of personal data being processed; the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed; the planned storage period of the personal data concerning you or, if no specific information is available, the criteria for determining the storage period; the existence of a right to rectification or erasure of the personal data concerning you, the existence of a right to restriction of processing by the data controller or a right to object to such processing; the existence of a right to lodge a complaint with a supervisory authority (the responsible authority is the state data protection officer of the federal state in which we are based - addresses and links can be found hier; all available information about the origin of the data if the personal data is not collected from the data subject (i.e. you); the existence of automated decision-making, including profiling , referred to in Article 22 (1) and (4) of the GDPR and – at least in those cases – meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organization. In this context, you can request to be informed of the appropriate guarantees in accordance with Art. 46 of the General Data Protection Regulation (GDPR) in connection with the transfer.

6.2 Your right to rectification in accordance with Art. 16 of the General Data Protection Regulation (GDPR)

You have the right to request that the data controller immediately rectify and/or complete your personal data if it is incorrect or incomplete.

6.3 Your right to erasure in accordance with Art. 17 of the General Data Protection Regulation (GDPR)

You can request that the data controller delete the personal data concerning you immediately, and the controller is obliged to delete this personal data immediately if one of the reasons set out in Art. 17 (1) GDPR applies.

The right to erasure does not apply if processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest, or to assert, exercise or defend legal claims.

6.4 Your right to restriction of processing in accordance with Art. 18 of the General Data Protection Regulation (GDPR)

You have the right to request the data controller to restrict processing as long as the accuracy of the personal data concerning you is being verified, you refuse to erase the personal data and instead request that the use of the personal data be restricted, the controller no longer needs the personal data for the purposes of processing, but you require them to assert, exercise or defend legal claims, or if you have objected to processing pursuant to Art. 21 Para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh your reasons.

6.5 Your right to information in accordance with Art. 19 of the General Data Protection Regulation (GDPR)

If you have asserted your right to rectification, erasure or restriction of processing vis-à-vis the data controller, this controller is obliged to inform all recipients to whom the personal data concerning you were disclosed of said rectification, erasure or restriction of processing, unless doing so should prove impossible or involve disproportionate expenditure.

You have the right to be informed by the controller about these recipients.

6.6 Your right to data portability in accordance with Art. 20 of the General Data Protection Regulation (GDPR)

You have the right to receive the personal data concerning you, which you have made available to the data controller, in a structured, common and machine-readable format and you have the right to transmit these data to another controller without hindrance from the data controller to whom the personal data were made available, where technically feasible.

This right to data portability shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller.

The right to data portability must not adversely affect the rights and freedoms of others.

6.7 Your right to revoke consent given in accordance with Art. 77 of the General Data Protection Regulation (GDPR)

You have the right to revoke your declaration of consent under data protection law at any time with effect for the future. In the event of a revocation, the data concerned will be deleted immediately, provided that there is no legal basis for further processing that does not require consent . The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the time of revocation.

6.8 Automated decision-making in individual cases, including profiling

to be subjected to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision is necessary for entering into or fulfilling a contract between you and the controller, is permitted by European Union or Member State law to which the controller is subject, and this law contains appropriate measures to safeguard your rights and freedoms as well as your legitimate interests, or is made with your explicit consent.

However, these decisions must not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) ( a) or (g) GDPR applies and appropriate measures to protect your rights and freedoms as well as your legitimate interests have been taken.

With regard to the cases referred to in 6.8.1 and 6.8.3, the data controller shall implement appropriate measures to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

6.9 Your right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint was submitted shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 of the General Data Protection Regulation (GDPR).

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6.10 RIGHT OF OBJECTION

You have the right to object at any time, for reasons related to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6 (1) ( e) or (f) GDPR, with effect for the future; this also applies to profiling based on these provisions .

The data controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you is processed in order to conduct direct advertising, you have the right to object at any time to the processing of the personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is related to such direct advertising.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

In connection with the use of information society services, you have the option of exercising your right of objection by means of automated procedures that use technical specifications, notwithstanding Directive 2002/58/EC.

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